Frequently Asked Questions
While the Official Rules outline the complete details of this promotion, your question may already be answered below.
- Q.What are the prizes for this promotion?
- A.This promotion includes a Sweepstakes and a Daily Instant Win Game. The Sweepstakes Grand Prize is a $1,000 Shopping Spree awarded as a $1,000 Christmas Tree Shops® andThat!® Gift Card. The Daily Instant Win prize is one (1) $100 Christmas Tree Shops® andThat!® Gift Card awarded each day. See the Official Rules for complete details.
- Q.How many prizes could I win?
- A.One instant win game prize and sweepstakes prize per person.
- Q.How do I play the instant win game?
- A.Follow the on-screen instructions, on the game page, to find out if you won.
- Q.I won the instant win game, but never received an email with more details. What should I do?
- A.To make sure you get emails, add email@example.com to your address book. Fill out the form below to let us know you didn't receive your win email.
- Q.How will I know if I'm the sweepstakes winner?
- A.The grand prize drawing will be held on or around December 18, 2017. The winner will be notified via the contact information provided upon registration.
- Q.I got a message that I've already entered today, but I haven't. What should I do?
- A.Make sure you are visiting https://christmastreeshops.promo.eprize.com/holiday2017/ directly rather than a bookmarked page in your browser.
- Q.I think I'm having technical issues. What should I do?
- Q.I have recently moved or updated my email address. Can I change my registration information for this promotion?
- A.We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information unless you are awarded a prize. If you do win a prize during the promotional period, please contact firstname.lastname@example.org and provide your updated information.
- Q.Why can't I use my P.O. Box address to register or claim my prize?
- A.Your home address allows us to identify your residence for eligibility purposes.
Still have a question? Please complete this form. Please note: a response may take up to three business days.